Terms of Service

1. Acceptance of Terms

By using our Service, you acknowledge that you have read, understood, and agree to comply with these Terms. You affirm that you are at least 18 years old and have the legal capacity to accept these Terms on behalf of yourself or any entity you represent.

2. Description of Service

Our Service provides CAPTCHA-solving solutions for ethical use cases, including but not limited to web scraping, automation, data collection, and analytics. The Service is available on a pay-per-token basis or through a monthly subscription. We reserve the right to modify our pricing and subscription plans at any time.

3. Permitted and Prohibited Uses

Permitted Uses: The Service is intended for legitimate and ethical purposes only. Examples of permitted uses include web scraping in compliance with applicable laws and regulations, data analysis for personal or business purposes, and other non-intrusive automation tasks.

Prohibited Uses: You may not use the Service for spam, unsolicited messaging, unauthorized bots, or any activity that involves unauthorized access to websites, services, or data. Any use of our Service for fraudulent, malicious, or illegal activities is strictly prohibited. Violation of these prohibited uses may result in immediate termination of your account without refund and may lead to legal action.

4. Account Registration and Security

To use certain features of the Service, you may be required to register an account. You agree to:

• Provide accurate and complete information during registration.

• Keep your account information up-to-date.

• Maintain the confidentiality of your account credentials.

• Immediately notify us of any unauthorized access to or use of your account.

• We are not liable for any losses or damages arising from unauthorized access to or use of your account.

5. Payment and Fees

Pay-Per-Token: Our Service offers a pay-per-token payment option, allowing you to purchase CAPTCHA-solving tokens as needed. Pricing for tokens may vary and is subject to change without prior notice.

Subscription Plans: We also offer monthly subscription plans for those who require frequent access to our Service. Subscription fees are due at the beginning of each billing cycle and are non-refundable by default. Subscription rates are subject to change; however, we will notify active subscribers of any changes before the new rates are applied.

6. Refund Policy

We do not generally offer refunds for any payments made, whether for pay-per-token purchases or monthly subscriptions. Once a payment is completed, it is considered final and non-refundable. In rare and exceptional cases, at our sole discretion, we may consider issuing a partial or full refund. Requests for exceptions must be submitted in writing to our support team at [email protected] within 7 days of the transaction in question. Please note that approval of a refund request is not guaranteed and will be evaluated on a case-by-case basis.

7. Modifications to the Service and Terms

We reserve the right to modify, update, or discontinue any part of the Service at any time without prior notice. These Terms may also be modified at any time, and the most current version will be posted on our website. Continued use of the Service after any changes to these Terms constitutes acceptance of those changes.

8. Data Privacy and Security

We respect your privacy and collect only the information necessary to provide our Service. This includes basic account details, payment information, and minimal usage data for troubleshooting and improvement. We do not sell, rent, or share your personal information with third parties. Our priority is to keep your data secure, though no online service can guarantee complete security. By using our Service, you agree to this minimal data collection approach.

9. Intellectual Property Rights

All rights, titles, and interests in and to the Service, including our software, databases, website, trademarks, and any other proprietary material, are owned by Captchaly or our licensors. You agree not to copy, distribute, modify, or create derivative works from any part of the Service unless expressly authorized in writing.

10. Disclaimer of Warranties

Our Service is provided on an “as-is” and “as available” basis. We make no warranties, express or implied, regarding the availability, accuracy, or reliability of the Service. We disclaim all warranties to the fullest extent permitted by law, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. User Responsibility and Disclaimer of Liability for Use

You acknowledge and agree that you are solely responsible for how you use our Service and any outcomes resulting from that use. Captchaly does not endorse, condone, or assume liability for any activities conducted with our CAPTCHA-solving Service, including any web scraping, automation, or data collection activities. You agree to use the Service only for ethical and lawful purposes and to ensure compliance with all applicable laws, regulations, and website terms of use. We are not liable for any consequences, damages, or legal actions arising from your misuse of the Service, including but not limited to unauthorized data access, violations of third-party terms of service, or illegal activities. By using our Service, you agree to indemnify and hold Captchaly harmless from any claims, damages, or expenses that may arise from your use of the Service in any manner not explicitly permitted by these Terms.

12. Indemnification

You agree to indemnify and hold Captchaly, its affiliates, officers, agents, and employees harmless from and against any claims, liabilities, damages, losses, or expenses arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

13. Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, if we believe you have violated these Terms or engaged in any prohibited use of the Service. Upon termination, you agree to cease all use of the Service.